Professional Code of Ethics

In keeping with the highest standards of professionalism, we strive to:

• Continuously meet the licensing and insurance standards required by local and provincial regulations.
• Respond to job leads promptly.
• Be prompt for all sales calls and site inspections.
• Ensure that crew members and company vehicles present a consistent, professional image.
• Treat each customer with respect.
• Provide each customer with a thorough system proposal, including an explanation of the work to be done and the time required to complete it.
• Provide quality system design and installation using professional-grade components in accordance with industry standards and applicable codes.
• Provide the homeowner a thorough ‘walk-through’ of the completed system, including component locations and operation.
• Exceed customer expectations by leaving each job site in the best condition possible.
• Respond to service calls promptly.
• Conduct all business dealings in a legal and ethical manner.